Bernie And Phils

Look, taste is subjective. If you walk in the door and do not like what you see is your decision. There are a lot of positive experiences when a person walks in Bernie and Phils to buy new furniture. The new showroom is beautiful. The salespeople approach the customers but give them enough space. Most importantly, all the salespeople listened and tried to guide the customers to good solutions without being omnipresent.  These salespeople are there to help every needs of the customer.

The company has been in the business for a long time. They really want the satisfaction of their clients. There was one incident where a man bought a chair. However, the man has a dog. One day, he found out that the dog bite the chair that he bought. He also examined some cracks in another part which the dog did not touch. He called customer service and asked if there was anything the company could do. At first, he was rejected. The company cannot do anything when the furniture is destroyed by pet animals. He called again and tried to fully explain his situation saying that there is also another broken part in the furniture that might not be caused by the dog. The customer service agent then agreed to send a technician in order to assess the situation. The technician came around and evaluated the chair. The results were that they can do nothing. However, since it was just a few months after the chair was bought, the technician just offered to replace the whole chair. The customer was really surprised. He knows that companies do not do this for all their customers. The customer just expected that they will get the chair fixed and then give him a new discount on in buying another chair. As you can see, the willingness of the company to listen to the customer is truly impeccable. No other furniture shop will do the same thing. They were even objective in the assessment of the furniture. This is probably the reason why they keep their loyal customers as well as acquire new customers as each day passes by.

In addition to all of that, the furniture that was replaced was still as beautiful as the day it was brought in. the quality of the furniture that this shop has produced cannot be denied. Many people will go to Bernie and Phils when they are out furniture shopping. They have the credibility and performance that you know you will be getting your money’s worth.

The quality of the furniture from this shop is truly amazing. One good thing about this shop is that all the furniture is affordable. You can also choose from a wide selection of furniture. You will have limitless options to decorate the house you have been dreaming about.

Another great thing about this furniture shop is that the delivery process is consistent and very wonderful to the customers. The delivery guys are very careful when handling the furniture. They are also very happy to take the furniture back if you are not satisfied with what they have brought.